This article was first published on the Microsoft News Centre and is re-published with permission.
As technology skills become a critical part of most occupations, schools across New Zealand are actively adopting digital tools to keep their students ahead of the curve. For a number of students at both Epsom Girls Grammar School and St. Mary’s College in Auckland, Microsoft Teams is making collaboration fun and easy.
The Challenges of Digital Transformation
Imagine working all night on a homework assignment, uploading your efforts onto the shared digital school notebook, only to find them missing the next day. Or suppose you need to quickly review some class notes taken months ago, only to get stalled sifting through your file system, endlessly looking for the exact date when they were taken.
If you’re a teacher, you probably know the frustration of trying to collect work via email; the stress of scanning and uploading countless physical documents; or the bewilderment of managing students and coursework across multiple digital platforms. If any of these scenarios sound familiar, you’re not alone.
As one of the oldest existing schools in New Zealand, St. Mary’s College is moving rapidly into the future. They’ve been using digital tools since 2004, but it’s only recently that they’ve began a major philosophical shift in their pedagogy. This change has meant the implementation of a BYOD (Bring Your Own Device) program for students and a move to Office 365 and its suite of online collaboration tools. Of these, Microsoft Teams has stood out as a key application for learning and development.
According to the Head of Science at St. Mary’s College, when Teams was introduced the overall response was very enthusiastic. The platform has helped both students and teachers adapt to online learning much faster. Students love the conversation tab features because they are fun and familiar and teachers like the assignments feature because they can set a hard deadline that the computer can enforce.
The title of this blog post may sound like a paradox to many – surely the excessive use of technology is reducing Wellbeing, rather than contributing to it would be a common response. Regardless of one’s views, most agree that Wellbeing is something that many employees and businesses need to be actively thinking about with the Mental Health Foundation of New Zealand going as far as saying:
Mental wellbeing is one of the most valuable business assets. Workplaces that prioritise mental health have better engagement, reduced absenteeism and higher productivity, while people have improved wellbeing, greater morale and higher job satisfaction.
What this shows to me is that there were many weekend days where I was doing some form of work – whether that be emails, chats or even phone calls. Admittedly, this data is skewed somewhat because I work across time zones meaning my “after hours” is often evening work when I’ve taken some time off earlier in the day. Nevertheless, these prompts can be very valuable to consider how I should adapt my working to ensure the long term health of my overall Wellbeing.
MyAnalytics even has a tile specifically dedicated to reporting on Focus Time vs Collaboration time in relation to Wellbeing:
Whilst we all know, and largely agree, that collaboration is the hallmark of the modern workplace, seeing the above did make me reflect on whether I’m blocking out enough time to focus and get different kinds of work done, rather than making myself constantly available to others.
What Is MyAnalytics
Built into Office365, MyAnalytics began life as a “Fitness Band for your digital work” – a way of measuring how you’re spending your time and shape your work behaviour to become more productive. Over time, it’s pivoted a little more towards the promotion of Wellbeing in the workplace as you can see from the screenshots above. Critically, the data in MyAnalytics is private to the individual – the business or employer can not access these insights. The full data privacy information can be read here but this is a key point:
MyAnalytics is not designed to enable employee evaluation, tracking, or monitoring. MyAnalytics provides insights to individuals through a personalized dashboard, a weekly email digest, an Outlook Add-in, and nudges in Outlook. MyAnalytics has no mechanism or option that allows anyone but the user to access the personalized information that is displayed through these surfaces, unless that person purposefully and independently shares that information.
The last line is important – whilst the data always remains private to the individual, these trends and insights could form the basis to start a conversation with a manager or boss to discuss work/life balance. This, to me, is where Technology can in fact contribute meaningfully to the dialogue around Wellbeing in the workplace. If there is empirical data showing excessive after hours work then it’s perhaps easier to have that conversation about what can be done to reduce this.
I follow a lot of educators on Twitter and one of the more common themes I see is discussions around how to more effectively manage workloads in the sector. There is no easy answer I suspect, however tools like MyAnalytics may provide some deeper insights into precisely how your working life looks over weeks/months.
For a small country at the bottom of the world, New Zealand has been a world leader and a world beater in many different areas. This week, we are celebrating the 125th anniversary of 19th September 1893 when the Electoral Act 1893 was passed, giving all women in New Zealand the right to vote. As a result of this landmark legislation, New Zealand became the first self-governing country in the world in which all women had the right to vote in parliamentary elections. (Source: Ministry for Culture and Heritage)
That’s a big deal and the New Zealand curriculum has a similarly far-sighted vision by promoting STEM, with changes to the Digital Technologies Curriculum by including two new strands:
Computational Thinking
Designing and Developing Digital Outcomes
The Minister for Education, Chris Hipkins said in 2018:
The digital curriculum is about teaching children how to design their own digital solutions and become creators of, not just users of, digital technologies, to prepare them for the modern workforce.
The reality, however, is that many young women do not foresee a future career in these areas. Each March, Microsoft celebrates women in tech with the #MakeWhatsNext initiative which this year focused on inspiring young women to be the inventors of future technologies:
In the spirit of Kate Sheppard, the most prominent leader of the Suffragette movement in New Zealand, it’s time we ensured that all women are equipped with the necessary skills and inspired to explore a career that will almost invariably involve technology in some capacity.
Technology is here to stay. Year-over-year technology jobs and skills have dominated these lists, and that’s a trend that’s likely here to stay. All jobs are likely going to require some technical skills in the future, so make sure to brush up on the basics.
When you look at the top 10 skills identified by LinkedIn you can see the strong prevalence of technology:
Cloud and Distributed Computing
Statistical Analysis and Data Mining
Middleware and Integration Software
Web Architecture and Development Framework
User Interface Design
Software Revision Control Systems
Data Presentation
SEO/SEM Marketing
Mobile Development
Network and Information Security
This is hardly surprising when you consider the biggest companies by market capitalization are now completely dominated by technology:
So – it’s one thing to know of the skills required, it’s an entirely different proposition to teach these in an interesting and engaging manner. What is the solution?
Alice Envisions The Future:
Today I had two serendipitous events occur:
I watched Jourdan Templeton from the Aware Group deliver a presentation highlighting the power of Azure Cognitive Services, demonstrating how it can make sense of unstructured data through the use of computer vision, sentiment analysis and PowerBI – it was truly impressive.
For this project, Oliver created seven challenges aimed at encouraging young women to explore the power of Artificial Intelligence (A.I.) and Machine Learning (M.L) through the use of Office365 and a range of powerful cloud technologies from Microsoft. These seven challenges are:
Office365: Create a collaboration hub using Microsoft Teams for the groups of girls to share resources through the use of OneNote, Planner and FlipGrid.
Custom Vision Service: through the use of www.customvision.ai create an image classification tool to distinguish images of cats and dogs – an easy introduction into the world of computer vision.
Azure Machine Learning: using the topic of breast cancer, students create and train a ML model to make a two class prediction model using Azure Machine Learning Studio
Build a Bot: Using Microsoft QnA Maker students build and deploy a bot that takes a natural language query and runs it through a bank of FAQ on breast cancer.
Cognitive Services – Facial Recognition: Using Azure’s powerful Cognitive Services, students build an app that can detect faces and emotion.
Internet of Things & Raspberry Pi: IoT is almost as big of a buzz word as AI and ML and in this challenge students use the online Raspberry Pi simulator to connect to the Azure IoT Hub to understand how devices at the edge can stream data to the cloud
Create a Vlog: A fun way to finish the day, the girls are required to create a video record of their learning and post it to FlipGrid (recently acquired by Microsoft and integrated directly into Microsoft Teams).
Get Started & Give It A Go:
The keys to the ignition to get started learning A.I. are:
Office365 username / password – this is a requirement to log into most of the cloud services listed above (there is no cost for most of these, or a temporary / limited access can be obtained).
Download the seven challenges from here. (please note – in Challenge Three there is a reference to downloading the breast cancer data from the University of Wisconsin Hospitals. This link is no longer valid, however the data is included in the link above as part of the download called breast-cancer-wisconsin.data).
For a while I’ve been trying to get my oldest daughter (14yrs) interested in coding and data related fields but to date, she has shown limited interest. Today, I introduced her to Challenges #2 and #3 and left her to it – she loved it. When asked for some feedback she shared:
I found it really interesting, the tools have a good user interface – I don’t know much about coding but the instructions were for the most part easy to follow and the tools were cool. Overall, I had fun and felt like I’d done something worthwhile.
I also created the image detection tool using CustomVision.ai and it didn’t take me long to build out a working model:
The images I used to train my model, accurately tagging dogs and cats respectivelyRunning a test against my model – identified this new picture with 99.9% probability as being a dog!
My Point of View:
Without doubt, many of the most sought after skills in the workforce are going to include those around data, analysis, modelling, interpretation and all combined towards solving some of the biggest problems in the world today. Just this week I learnt of a young kiwi woman working on a solution that will disperse fog at airports, a problem of very real significant when you consider fog costs airlines over $1.8M and impacts over 135,000 travelers per hour.
Last week at The New Paradigm, an education event co-hosted by HP and Microsoft at which I presented, I listened to Elise Beavis talk about her role as a performance engineer at Emirates Team New Zealand. Elise spoke candidly about her wish that she had been introduced to coding at high school, rather than waiting until university to learn the fundamentals. From the speakers page:
Having sailed since age 9, Elise saw studying engineering as a pathway to combine her love of sailing with her interest in maths and physics. She was accepted into the accelerated pathway and graduated with first class honours. The week after finishing her final engineering science exam, Elise started working at Emirates Team New Zealand. During the 35th America’s Cup, as the youngest full time employee, she worked in a number of areas including aerodynamics, designing 3D printed components, running VPP’s and modelling how the boat would fit in the plane to be flown up to Bermuda. Since winning the cup, Elise has been involved with developing the new class of boat and writing the AC75 class rule. She is now working on the design of ETNZ’s first AC75.
The sooner we can introduce students to technology like those in the seven challenges from Oliver, the better equipped they will be to succeed in the rapidly advancing world they will be entering on leaving school.
Technology is changing the way education professionals teach. It frees them from their desks and gives them new ways to engage students, energize the classroom, improve the learning experience and deliver results. In the above video, see how teachers from Kerikeri High School and Nelson College use the versatility and intuitiveness of Surface devices and O365 to be more productive and improve the quality of teaching.
Listening to Jarrod Aberhart in the video he talks about the difference between students typing notes (which leads to effective verbatim copying), compared to handwriting the notes on a Surface Pro where they are actually processing the content they’re learning. It’s a key point and something the team at Churchie School in Queensland also discovered during their three year longitudinal study of device interface and impact on learning. You can read this study and my thoughts on it here.
Increasing OEM providers are releasing education focused devices with a digital stylus of some sort across a range of price points, allowing schools and students even greater choice in this area.
A view across Lake Wakatipu in Queenstown – a great place to think and connect with Principals from around New Zealand
I’ve spent the first part of this week in the beautiful resort town of Queenstown attending the annual SPANZ conference for Secondary Principals of New Zealand. It’s always valuable listening to the presentations at an event like this, along with taking the opportunity to talk with Principals about what is top of mind for them in their schools and it seems like an accurate way to tap into the zeitgeist of education in the country.
A decade ago I quit my job in an IT company that was focused on the emerging Cloud hosting business and trained as a teacher of History and English – most of my peers thought I was crazy! I ended up as a Head of Department for Social Sciences before moving into a Director of ICT role in the Executive Leadership Team at a large K-12 Independent School. These experiences, coupled with regular chats with friends and former colleagues working in the education space (many of them sitting in senior leadership roles in both primary and secondary schools, most with aspirations to be Principals themselves one day) have informed my thoughts below.
Without wishing to be too contentious and with no desire whatsoever to be offensive, I thought I would share a few reflections on what I have observed and also make some suggestions for an alternative model for leadership roles.
The Typical Progression Into Leadership
As new teachers emerge from training colleges fresh, eager and at times overly idealistic, they are usually placed into a provisional registration program where they receive varying levels of mentoring and feedback to assist them in turning their theoretical knowledge into practical expertise in the classroom. If they have aspirations to move into senior roles and also increase their earnings, they’re generally confronted with a decision after a few years teaching about which pathway to proceed down:
Pastoral Care – usually in a Deaning role of some sort and providing the link between the student, school and home (and often with external social support agencies as well)
Head of Department – managing a team of teachers and overseeing everything from curriculum planning through assessment and moderation, to staff performance appraisals
It is not surprising that the people with management skills (required or learnt in the second pathway above) tend to lead to quicker acceleration into Senior Leadership Teams (variously SLT or SLG). That experience, along with deep curriculum knowledge, normally marks out Heads of Department as future Assistant or Deputy Principals and, all progressing well, they go on to become Principals of their own schools one day.
Senior Leaders: Administrators or Visionaries?
It’s at this stage, when a successful teacher who has proven themselves a competent Head of Department or even an excellent Pastoral Care Leader and has graduated to a SLT role, that I see things becoming a little strange.
Often, the classroom excellence, teaching innovation and educational vision that they have demonstrated in their careers to this point gets stifled in their new roles of Assistant/Deputy Principals as they are loaded up with ownership of a multitude of what can best be described as ‘administrative’ tasks. What does this look like? In my experience and talking with aspiring Principals, often their duties include things like:
Co-ordinating the school photos
Managing the day relief teaching when teachers are sick/away
Timetabling of classes
Managing the various specialised programmes a school may choose to run e.g. enrolling of students into Duke of Edinburgh etc
Running discipline events such as after-school detentions
A variety of other non-educational tasks that certainly need to be completed but do not necessarily require deep educational expertise
All of these task are necessary and certainly they all need to be handled professionally for the smooth running of any school, however it seems to me that in assigning these roles to SLT members they are effectively turned into highly paid administrators. Most, if not all, of these tasks could be successfully managed by a competent administrator who understands processes and systems without requiring a deep understanding of education.
With the exception of perhaps the Principal, most SLT end up focusing very heavily (if not exclusively), on the smooth day to day running of the school. There is scarce time available for deep educational reflections, consistent strategical planning and review, or ongoing mentoring of staff.
What Does Your Work Week Look Like?
A wise Principal once offered the following advice when prioritizing strategy and planning versus the day to day fire-fighting of issues in my role at a school I worked at. They suggested breaking down my day/week into three categories:
‘Business as usual’ activities that need to be done.
Reactionary activity to something unusual that has emerged unexpectedly
Long term strategy and planning
For this leader, they split their time over the three categories above as follows:
20% – planning presentations to parents, assemblies, involvement at school activities etc.
10% – being involved in student discipline, community emergencies, staff issues etc.
70% – thinking and planning deeply for the future success of the school.
By contrast, they suggested that a typical teacher with a full teaching load was more likely to look like:
80% – the bulk of their day is teaching in the classroom, marking assessment and planning for upcoming lessons as well as co-curricular commitments.
10% – perhaps responding to a student incident, parent complaint or something else going wrong.
10% – re-thinking how they might teach units, introduce new units or assessments and professional development
I would hazard a guess that for many SLT (excluding Principals) their split might look something like:
60% – doing all of the administrative tasks listed above such as day relief, managing events like Assemblies, co-ordinating photos etc, teaching 1-2 classes.
25% – responding to things going wrong e.g. discipline issues with students, education outside the classroom trips having problems, staff departing/hiring etc
15% – vision and goal setting for the school.
The above numbers are, of course, going to vary from school to school and leader to leader but I suspect they are broadly accurate because of the ways schools are typically run. Reflecting on this, I have wondered if there is a better way to utilize the particular skills and motivations of educators. I know first hand that when you’re operating in a job outside of your gifting, interests and motivations then it is very quickly draining and stressful. This article from September 2017 led with the opening statement:
The principal of a top Taranaki school has resigned after 12 years in the role – and says other school leaders have congratulated him for getting out of an increasingly stressful profession.
Charles Gibson is one of five Taranaki principals and deputy principals leaving their posts this year.
Kiwi primary school principals and deputies are suffering high levels of stress and burnout because of heavy workloads and a lack of support, a survey has found.
I am not sure any young education graduate imagines the pinnacle of their career is going to look more like an administrative role or running a business than being an inspiring educational visionary.
A Bold Alternative For Educational Leaders:
So what is to be done? Unquestionably schools need to run smoothly and the ‘day to day’ business as usual jobs need to be efficiently taken care of. My thoughts, as intimated above, would be to:
As much as possible, offload the administrative tasks to those who do it best: trained and/or experienced administrators who are ‘process people’ that can adapt their existing knowledge and experience into an educational environment, without necessarily being educational experts.
Free up SLT members to focus exclusively on what they know and do best: educating future generations for the changing requirements of the 21st century workforce and mentoring existing teachers to be the most effective they can in the classroom.
If SLT were not spending hours a week on assigning relief lessons to temporary staff, running detentions for misbehaving students, or performing other administrative tasks, what might their role look like instead? Well, here’s a few thoughts:
Deep and meaningful mentoring and coaching of all teachers, not just those in the first couple of years of their professional careers.
How many teachers regularly have another, experienced educator observe their lessons and provide constructive feedback? Not many I would suggest. Better yet, perhaps some co-teaching could take place allowing a full time classroom teacher the benefit of observing and teaching alongside an expert educator.
Most businesses are increasingly trying to implement effective mentoring/coaching and it makes simple sense for education to follow suit, with the ‘best and brightest’ who have risen to SLT status to share their experience and insights
Find any statistic you like, invariably it will suggest that the majority of students in schooling today will be going into jobs that don’t exist or will look vastly different to what they do today. Therefore, it’s axiomatic that preparing students for that world is not easy. It requires thought, planning, strategy, agility, and a willingness to change direction as appropriate. I wrote about this in October 2017 when I reflected on the “Teachers of Tomorrow”
Knowledge and skills have become the global currency of 21st-century economies. But there is no central bank that prints this currency; we cannot inherit this currency, and we cannot produce it through speculation. We can only develop it through sustained effort and investment by people and for people. And no school system can achieve that without attracting, developing and sustaining great teaching talent. Andreas Schleicher (emphasis my own)
Another telling insight from Andreas Schleicher that I quoted in the blog post above reflects the unique and inherent challenges that education institutes have in trying to be agile and nimble:
Even the most effective attempts to push a government-established curriculum into classroom practice will drag out over a decade, because it just takes so much time to communicate the goals and methods through the different layers of the system and to build them into traditional methods of teacher education. In this age of accelerations, such a slow process is no longer good enough and inevitably leads to a widening gap between what students need to learn and what teachers teach. When fast gets really fast, being slow to adapt makes us really slow. (emphasis my own)
Engage and grapple meaningfully with the issues presented right here and now around things like digital assessment and equity of access to all learners.
Dr Karen Poutasi
I listened to Dr Karen Poutasi (CEO at NZQA) at the SPANZ conference this week and she was talking about the accelerating rate of assessment and the use of Micro Credentials that are focused on providing “just in time” qualifications and relevant skills that employers are wanting. They are trialing this already in Otago – have a look at this link for more information.
The vision of NZQA is to build on the strengths of the current learner focus but to do so by using new tools and in doing this they will be ‘learning locally, leading globally’.
Final Thoughts:
There will be many naysayers who would look at my musings here and declare them out of touch or unrealistic, perhaps even uneconomical. However, a school could economically employ administrators at a ratio of 2:1 or even 3:1 in relation to their Senior Leadership Team. This would reduce the size of their Senior Leadership Teams but in doing so, increase their focus on educational transformation and doing what they love the most.
Significantly, the status quo may not be viable in the short to medium term. Not only is the average length of teaching service reducing (under 5 years from completing training as I understand it), there is an increased drop out rate of trainee teachers as well according to this article from May 2017
Poor pay, high stress, and better career options are being blamed for fewer people completing teacher training.
Figures released by the Ministry of Education show the total number of people training across the early childhood, primary and secondary education sectors fell from 4830 in 2014 to 4220 in 2015 – a drop of 610.
The number of students finishing initial teacher education had declined since 2012, while the number completing secondary teaching qualifications has steadily dropped since 2009.
There is a need to empower educators to do what they’re passionate about – educating and inspiring learners, whilst ensuring that their schools are agile and adaptive to the rapidly changing needs of the workforce of the future. Technology plays a significant role in this, however teachers and senior leaders are the key to effective education. Removing the administrative workload to allow them to be visionaries and forward thinking is the key to enabling our education to continue to be world leading.
Technology can break down barriers in many different ways and I’ve blogged previously about accessibility in Office365 as well as the amazing Seeing AI App that helps the blind to “see.” When it was first announced, Microsoft Translator was a Garage project, meaning it was something of a passion project for Microsoft developers and was not as yet, not a mainstream product.
This has changed with a big push on how Microsoft Translator can help break down language barriers and create closer connections between school communities, be that the Teacher/Student relationship or the Principal/Parent meeting scenario. In this blog post from earlier today, Chinook Middle School shared how they’re using the Microsoft Translator tool to connect with their linguistically diverse parent community:
This type of technology is tremendously exciting because, in my mind, it allows students who might otherwise miss key ideas or concepts to have a greater chance of learning because they are either hearing or seeing content in their own native language, or are seeing transcribed subtitles of what the speaker is presenting.
I’ve used Microsoft Translator in a number of presentations to simply add English subtitles to assist those with hearing difficulties or English Speakers of Other Languages (ESOL) to see in typed text what it is that I am saying (since I have a tendency to speak quite fast at times. The accuracy of transcription is remarkably high, considering it is in real time and having to deal with the vagaries of the New Zealand accent!
There is now a dedicated page for Microsoft Translator with an Education focus and I encourage you to check out the resources included on it:
One of the really great features of Translator is that it can be trained to learn technical words as well. By including these in the notes section of a PowerPoint slide deck, Translator will more effectively interpret these words when they are being spoken by the presenter.
To learn how to get started with Microsoft Translator check out this video:
My Point of View:
Teaching is changing in often quite major ways, from an increasingly ethnic/linguistically diverse student audience through to building redesigns with an emphasis on larger open and flexible spaces. Both of these two scenarios would benefit from the presenter or teacher using Microsoft Translator because the use of translation and even English subtitles will enable the audience to follow along even if they can not hear the presenter clearly, they can see the subtitles on the presentation.
I wrote in my last blog post that literacy strategies designed to support dyslexic students are equally effective with the majority of students and having subtitles will assist all students as well – not just those that are hard of hearing.
Most schools in New Zealand have an International Department where students are being supported in developing their English skills and having the ability to do real time translation could be simply another tool that can be exercised to assist these students in being understood. Similarly, I’ve run many Mystery Skype sessions but have been limited to other English speaking schools. Imagine the levels of excitement amongst students if they were able to talk with students from other languages and be easily understood. This would definitely expand the list of time zones and schools that could connect with each other.
As technology plays an increasingly disruptive role in society, I love it when tools like this emerge that harness the massive power of Machine Learning and channel it into an incredibly positive product like Translator that will connect more people than ever before.
Lastly, for those more technically inclined readers, have a look at the technology behind the scenes to get this running: